Hurricane Preparedness

For Emergencies:
Call 911

Drinking Water Information:

It is safe to drink tap water as usual, even if the power is out. However, if the water stops working, OWASA will restore service and notify customers as soon as it’s safe to do so. In case there is a water service disruption (for example, if an uprooted tree damages a pipe affecting water delivery) OWASA urges everyone to have a hurricane preparedness plan in place, which includes storing one gallon of water per person per day, for 3 to 7 days.

YOU WILL NEED:

Residents should prepare their homes with nonperishable food items, fuel, batteries, flashlights, bottled water, candles, matches, emergency radio, pet food, cash, fire extinguisher, and first aid kits. Be sure to check on your neighbors, especially if they are disabled or elderly. Secure outdoor items that could become projectiles in wind. First aid kits and medical supplies are encouraged to have on hand.

Insurance:

North Carolina Insurance Information
Call 800-546-5664 or 919-807-6750
National Flood Insurance Program
Call 888-379-9531

Power Outages:

Stay connected. Access outage maps online at Duke Energy Outages Register for outage updates. Customers can text OUT to 58801 to report an outage from their mobile phone. Be sure to use the mobile phone associated with your account.
To stay informed of future power outages, sign up to receive power outage alerts from Duke Energy by texting REG to 57801 or choose from text, email or phone alerts by enrolling Duke Outage Alerts.

Duke Power 1-800-POWERON (1-800-769-3766)
Piedmont Electric Main Office:1-800-449-2667
Report Outage:1-800-222-3107
Piedmont Outage Map
Progress Energy 1-800-419-6356
Progress Energy Outage Map
PSNC 1-877-776-2427